Thank you for your review. We’re glad to hear you thought the paper was great, but we’re sorry you felt disappointed by the sample charge.
The cost covers the sample pack, packing and postage, so customers can test the paper properly before ordering more.
The sample pack also includes a discount code for a future order, so the cost can be partly offset if you decide to buy again.
We really appreciate your feedback and will keep it in mind when reviewing our sample options.