Delivery
Summer warehouse closure 2026
Our warehouse is closed from Monday 3 to Friday 7 August 2026. The last despatch before the closure is Friday 31 July for orders placed by 12pm. The website stays open the whole time. Orders placed from 1 August onwards are accepted as normal, will queue and will begin despatching from Monday 10 August 2026, in the order they were received. Read our summer closure FAQs.
Delivery – what, how and when?
Packaging
Our products are 100% recycled, and we want to follow through with our packaging too.
You won't find our paper surrounded by plastic.
We reuse all the packaging and cardboard we can, so your products may arrive in a variety of packaging.
Where we can't reuse a box, we have recycled greyboard envelopes that fit our paper and card.
To keep everything safe and shipshape, we use brown paper tape that can be widely recycled.
UK despatch and delivery
All of our products include free standard UK delivery.
We aim to despatch all orders by the day after we receive the order. We always strive to be quicker, but sometimes things get in the way — we're looking at you, COVID!
As soon as your order is on its way, you will receive an email confirming despatch, along with a tracking number so you can follow your order's progress.
Most orders should reach you within 3–4 working days.
Express delivery: Need your paper or card quicker? Place an order by 12pm, select express delivery and we will put it on a next-day service for you. In 99% of cases, you will receive it the next day.
Worldwide delivery
If you wish to have an order delivered outside the UK, drop us a line at enquiries@therecycledpapercompany.co.uk and we can arrange a delivery-cost quote for you.
Summer closure FAQs
Answers to common questions about orders, deliveries, subscriptions and customer service during our summer closure.
Can I still order?
Yes. The shop stays open the whole time. Place your order any time and it'll queue for despatch.
When will my order arrive?
Orders begin despatching from Monday 10 August, in the order they came in. We'll email you when yours is on its way.
What happens to my subscription?
A renewal falling between 1 and 9 August is created as normal and despatches from Monday 10 August. There's nothing to do at your end.
Can I cancel?
Yes. Manage or cancel any order or subscription from your account, or reply to us and we'll help.
Is anyone answering emails?
We're checking them less often during the break and will reply fully from Monday 10 August.